Terms and Conditions

Welcome to Jacaranda English. These terms and conditions govern your use of our website. By accessing or using the www.jacarandaenglish.com, you agree to comply with and be bound by these terms. If you do not agree with these terms, you must not use the Website.

Use of the Website

Eligibility: The website is intended for users who are at least 18 years old. By using the website, you represent and warrant that you meet this age requirement.

Booking Registration: Some features of the website may require you to provide an email address and registration details. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

User Responsibilities: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.

Prohibited Activities: You agree not to:

  • Use the website for any unlawful purpose or in violation of any applicable laws.
  • Upload or transmit any content that is infringing, defamatory, obscene, or otherwise objectionable.
  • Use the website to distribute unsolicited promotional or commercial content.
  • Attempt to interfere with the operation or security of the website.


User Content: You may be able to submit, post, or upload content, including text, images, and other materials. By providing User Content, you grant us a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, and distribute your User Content in connection with the website.


Content Ownership: All content provided on the website, excluding user content, is owned by or licensed to us and is protected by intellectual property laws. You may not use, reproduce and redistribute, sell, rent or sub-licence material, or distribute any content from the website without our written permission.

Payments and Refunds

Payments: Some services on the website may be available for a fee. By purchasing any services, you agree to pay the specified fees and any applicable taxes in advance.

Refunds: All fees are non refundable. If you wish to cancel or reschedule your lesson, we need 24 hours notice (unless exceptional circumstances). Refund requests must comply with these specified policies.

Lesson Duration

Lesson Time: Each lesson provided through the Website is scheduled to last for 55 minutes.

Punctuality: You are expected to log in on time for each lesson. If you are late, the lesson will still end at the scheduled time, and no extra time will be provided.

Cancellation and Rescheduling: Cancellations or rescheduling of lessons must be made at least 24 hours in advance. Failure to do so may result in a forfeited lesson with no refund.

Disclaimers and Limitation of Liability

No Warranty: The website is provided “as is” and “as available” without any warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.


Limitation of Liability: To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the website.


You agree to indemnify and hold harmless Jacaranda English, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in any way connected with your access to or use of the website or your violation of these terms.

Modifications to the Terms

We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting the revised terms on the website. Your continued use of the website after the posting of any changes constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about these Terms, please contact us at support@jacarandaenglish.com.


By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.